|Citizens and Residents now have a way to submit non-emergency requests anytime and anywhere|
Upper Marlboro, MD – Today, Prince George’s County Executive Rushern L. Baker, III, announced the completion of CountyClick, a citizen-centric online system designed for residents to submit non-emergency service requests. This new online system is the first phase of the County’s 311 call center which is slated to launch later this year.
CountyClick will allow citizens to submit service requests for non-emergency issues such as potholes, overgrown grass, etc. to the appropriate agency for service or assistance. Residents, businesses and visitors will now have access to many of the services provided by the government via a centralized portal, minimizing the need to search the County’s web site for an agency’s contact information or to obtain a list of their services.
By using CountyClick, citizens can:
CountyClick is also accessible through mobile applications on iTunes and Google Play. Once the mobile app is downloaded people can register this user account both through the mobile app and the online portal. Using GPS, the mobile app will recognize a location then prompt through the remaining steps for entering a service request.
Citizens can enter a request or browse information in 15 categories, ranging from Blight, Code Enforcement & Property Standards to County Records. Each service request also has general information that is designed to educate citizens before and after they submit their request.
To access CountyClick use the following links: